Advanced alarm monitoring services
Intruder and burglar alarm monitoring by TXT, e-mail, and phone.
Plus, monitor who's coming and going with custom alerts.
Plus, set-up and manage you monitoring on the Web.
| Monitoring Plan: | Budget | Standard | Advanced | |
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| Monitoring Fee (per month) | $18 | $25 | $32 | |
| Free monitoring account set-up 1 |
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| Alerts sent by: | ||||
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| TXT message |
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| Automated phone calls |
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| Review alarm event history: | ||||
| 20 most recent events |
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| Full event history available |
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| Display events in selected date range |
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| Show/hide events by type |
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| Enhanced security messages by e-mail and phone: | ||||
| Unscheduled arm or disarm warnings |
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| Missed expected arm or disarm warnings |
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| Power failure and low battery warnings |
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| Enhanced security messages by TXT message 2: | ||||
| Unscheduled arm or disarm warnings |
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| Missed expected arm or disarm warnings |
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| Power failure and low battery warnings |
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1 Alarm programming and/or installation fees
apply (see below).
2 Limit of 40 TXT messages per month applies.
NOTE: We don't start charging until your alarm system is installed and programmed. When our monitoring station receives the first communication from your alarm, we'll then charge a part month fee based on the number of days left in the month. This way you don't pay for monitoring that you don't use!
To make it easy for you, we accept payment though direct debit. This means you don't have to worry about paying the bill each month. We'll send you an e-mail when your account is set up telling you how much your monthly bill will be. On the 12th of each month well automatically debit this amount from your bank account.
Installation of a new alarm system will incur additional costs, or if you have an existing alarm, it will need to be reprogrammed to work with our monitoring station. This is done by an alarm installer, who will charge for the work separately from our monitoring service. We normally suggest a suitably qualified and licensed installer in your area, and have them contact you to schedule the work. However, if you you wish to, you can find your own installer and organise this yourself.
Typical reprogramming costs are are around $99, but it could be more in some cases because some alarm systems are more difficult to program than others. Occasionally an existing alarm can't be re-programmed, and would need to be partially replaced (often the sensors are wiring can be kept and only the alarm box and keypad are replaced). Installing a new alarm from scratch starts from around $799, and can vary depending on the size of your house and the features you need. For an accurate quote, it's best to get an alarm install technician to visit your house. The easiest way to organise this is to sign up. Remember that we don't charge any monitoring fees until your alarm is installed and successfully contacts our monitoring station.